XPO Logistics moves freight for a living, specifically the kind that doesn’t need a full truck to itself. The company operates as a less-than-truckload (LTL) carrier. Meaning a shipment of a few pallets can share trailer space with other freight heading the same direction. Instead of a shipper paying for an entire truck.
Technically, the company dropped “Logistics” from its legal name back in December 2022. And now trades as XPO, Inc. on the New York Stock Exchange under the ticker XPO. Almost everyone, including plenty of XPO’s own marketing, still calls it XPO Logistics out of habit. So both names point to the same company.
That LTL focus isn’t a small niche. XPO reported $8.2 billion in company-wide revenue for 2025. And its LTL segment holds roughly 9% of the $52 billion North American LTL market. Making it one of the largest asset-based carriers in the category. Freight moves through a hub-and-spoke network: shipments get consolidated at regional service centers, then redistributed outward toward their final destination. That structure lets XPO cover a huge number of origin-destination pairs. Without needing a dedicated direct route for every single one.
What Services Does XPO Logistics Offer?
Standard LTL is the core offering, but XPO’s service list covers a fair amount of ground beyond that:
- Volume LTL — for shipments too big for standard LTL pricing tiers but not large enough to justify booking a full truckload
- Expedited shipping and time-critical shipping — for freight tied to a guaranteed delivery window
- Cross-border freight — moving shipments between the U.S., Canada, and Mexico, which brings its own customs and documentation requirements
- Specialized handling — oversized freight, temperature-controlled transit, and hazardous materials transport, each governed by different protocols
- Freight brokerage and managed logistics — arranging capacity through third-party carriers when it fits a shipper’s needs better than XPO’s own network
The practical way to think about this list is by what your specific shipment needs. Not as a menu of add-ons. A pallet of electronics crossing into Ontario has different paperwork requirements than a temperature-sensitive shipment moving within Ohio. Even though both might technically qualify as LTL freight.
XPO Locations: Where Does XPO Operate?
As of mid-2025, XPO reported roughly 606 locations across North America and Europe. Staffed by about 38,000 employees serving around 55,000 customers. That footprint has grown meaningfully in the past two years. After Yellow Corporation, once one of the largest LTL carriers in the country, filed for bankruptcy in 2023. XPO acquired 28 of its terminals. By late 2024, XPO had opened 21 of them. Eight in markets it hadn’t previously served and thirteen as relocations into larger facilities. Adding an estimated 10% to 15% more freight-handling door capacity to the network.
Locations fall into a few functional categories rather than being interchangeable dots on a map. Service centers handle local pickup and delivery. Larger hubs consolidate freight arriving from multiple service centers before it moves on longer linehaul routes. Cross-dock facilities exist to transfer freight from one trailer to another quickly, often within hours, rather than storing it. A shipment moving any real distance typically passes through more than one of these facility types. Before it reaches its destination. Which is a big part of why network density (how many terminals sit within a reasonable distance of a given shipper). Matters more than raw location count when comparing carriers. Terminals, hubs, and cross-docks like these are just one piece of the broader supply chain network a shipment moves through before it reaches a customer.
XPO Tracking: How to Track a Shipment
Every XPO shipment gets a PRO number when it’s booked, and that number is the key to everything that follows. It’s what you’ll enter on XPO’s tracking page (xpo.com) to pull up real-time shipment status. Along with a bill of lading number if you have one instead.
Once you’re tracking a shipment, the portal shows a sequence of scan events rather than a single static status. Pickup confirmation, arrival at each service center along the route, departure for the next leg, and eventually delivery. If a shipment is running behind. This scan history, paired with shipment alerts for delays or exceptions, is usually the fastest way to see where the problem actually happened rather than guessing.
Proof of delivery becomes available once the shipment is signed for, typically including the recipient’s name and delivery timestamp. Which matters for shippers who need documentation for their own customers or accounting records. If a PRO number was lost or never recorded, XPO’s customer service line can usually look up a shipment. Using the shipper and consignee names along with an approximate ship date instead. Tracking portals like this increasingly lean on AI-driven tracking technology to flag delays before a shipper has to ask.
Why Choose XPO Logistics?
The honest answer is that XPO’s recent service numbers are genuinely strong for the LTL industry. Not just a marketing claim. The company’s damage claims ratio, the percentage of freight that arrives damaged, fell to 0.3% in 2025. Down from 1.2% in the fourth quarter of 2021. That’s a more than 75% reduction in under four years. And it’s a real, publicly reported metric, not a vague claim about “reliability.” On-time performance improved for 15 consecutive quarters through the end of 2025, according to the company’s own investor filings.
Rate competitiveness is trickier to state simply, since LTL pricing is highly shipment-specific. It depends on freight class, weight, density, origin, destination, and how much premium or accessorial service is involved. What is measurable is that XPO’s LTL adjusted operating ratio sat at 82.7% in the third quarter of 2025. Among the best in the industry, meaning the company runs its LTL operations more efficiently than most direct competitors. Which generally supports more consistent pricing and service rather than the kind of volatility. That comes with carriers operating on thinner margins.
None of this means XPO is automatically the right fit for every shipment. A shipper moving small, infrequent volumes might get better attention from a regional carrier. While one needing broad North American and European coverage benefits more from XPO’s scale. The metrics above are useful for comparison, not a substitute for checking rates and transit times against your specific lane. Larger shippers planning volume months ahead often lean on capacity planning to decide how much of that volume should go through a carrier like XPO versus a mix of providers.
XPO Logistics vs. GXO: What’s the Difference?
The two names get confused constantly, and the mix-up is understandable since both trace back to the same parent company.
XPO moves freight. GXO is a different kind of logistics company, one that manages warehouses, fulfillment, and contract logistics for other businesses. Meaning it runs the buildings and processes where goods sit and get handled, rather than transporting them between locations. GXO was spun off from XPO as an independent public company in August 2021. With its own CEO (Patrick Kelleher, as of 2025) and its own stock listing (NYSE: GXO). It’s not a subsidiary or a division. It’s a fully separate company that happens to share corporate DNA with XPO.
There’s actually a third related name worth knowing: RXO. XPO spun off its brokerage, last-mile, and managed transportation businesses into RXO, Inc. in November 2022, led by Drew Wilkerson. So the practical family tree is: XPO handles LTL freight transport. GXO handles warehousing and contract logistics, and RXO handles brokerage and last-mile delivery. Three separate public companies, one shared history.
What Did XPO Used to Be Called?
XPO’s roots go back to a company called Express-1 Expedited Solutions, founded in 2000. Brad Jacobs acquired a controlling stake in 2011 and rebranded the business as XPO Logistics. Then built it into a major LTL carrier through a series of acquisitions over the following decade. Including Con-way’s trucking business in 2015. XPO shares moved from smaller exchanges onto the New York Stock Exchange as the company grew. Trading under XPO ever since. As mentioned earlier, the company legally dropped “Logistics” from its name in December 2022 following the RXO spin-off. Becoming simply XPO, Inc., though the older name still shows up constantly in search results and everyday conversation.
Who Runs XPO Logistics?
Mario Harik has served as CEO since November 2022. He’s not new to the company. Harik joined XPO in 2011 as chief information officer. Later became chief customer officer, then president of the North American LTL segment before stepping into the CEO role. In December 2025, he also took on the title of Chairman of the Board. While Brad Jacobs, XPO’s founder, stepped down as Executive Chairman and transitioned into an advisory role through mid-2026.
That continuity matters more than it might seem. A CEO who previously ran the company’s information technology and LTL operations. Is working from firsthand knowledge of how the network actually functions day to day. Not just from a corporate strategy document.
Frequently Asked Questions
Who owns XPO Logistics? XPO is a publicly traded company (NYSE: XPO), so it’s owned by its shareholders. A mix of institutional investors and individual retail investors, rather than by any single owner or private equity group.
Who is the CEO of XPO Logistics? Mario Harik, who has held the role since November 2022. And became Chairman of the Board in December 2025 as well.
What is XPO Logistics called now? Its official corporate name is XPO, Inc., changed from XPO Logistics, Inc. in December 2022. Most people, including many of XPO’s own customers, still use “XPO Logistics” in everyday reference.
Is XPO the same company as GXO or RXO? No. All three share a common origin, but they’ve operated as separate public companies since 2021 and 2022. XPO handles freight transportation, GXO handles warehousing and contract logistics, and RXO handles brokerage and last-mile delivery.
How do I track an XPO shipment without a PRO number? Contact XPO customer service with the shipper name, consignee name, and approximate ship date. They can typically locate the shipment record and provide a PRO number to track going forward.
